Question 1

Is It Legal to Have Derogatory Credit Removed?

Accepted Answer

Yes, it is absolutely legal to have late payments, collections, and other negative items deleted from your credit report. If it were not legal, there wouldn't be attorneys and law firms specializing in doing this. There wouldn't be bankers and brokers getting their client's credit cleaned up. There wouldn't be professional credit repair companies (like us) open for business after being audited by government agencies.  Here are the facts that explain why the pros are able to get derogatory ratings removed:  The credit bureaus are not government agencies and reporting to them is optional.   A common misunderstanding is thinking the credit bureaus are part of the U.S. government. The fact is that Experian, Equifax and TransUnion were set up as private enterprises. They were not set up by the government, they are not owned by the government, and they are not run by the government. There are laws they must abide by; but that is true for other types of business as well.   Think of it this way: Some dudes got the brilliant idea to keep track of everybody's spending and bill paying habits-and what a money maker that idea turned out to be! They sell this personal information to create extreme wealth from themselves. TransUnion is owned by one of Chicago's wealthiest families, perhaps second only to Oprah Winfrey. Equifax, now a public company, rakes in $1.5 billion per year (per Wikipedia). Experian is a U.K. company with an office in the United States.  The way the bureaus gather personal information about you and other consumers is to have companies report it to them. And get this: they charge companies to report information to them - which means they make money by information coming in, and they make money by information coming out. Nobody is required to oblige their request for information. This means that credit card companies, department stores, automobile finance companies, and even mortgage companies do not have to report your payment information to the credit bureaus if they don't choose to. Furthermore, bankruptcy courts do not provide information to the credit bureaus; all information the bureaus obtain about someone's bankruptcy is through third parties.  2. There is no law that says a late payment must be reported. If it is voluntary to report information to the credit bureaus, then in turn, it is voluntary to report negative information, such as late payments, collections or charge offs.  3. Your payment history is owned by the individual creditor/company, not not by the credit bureaus.  Let's say you bought a Ford and used Ford financing. You paid Ford on time every month for two years, and then you got appendicitis and went into the hospital, so that one month, your payment got skipped. Ford has it on record that you were late one month. So now what? Ford can choose to report this information to the credit bureaus or keep the information private. These records belong to Ford, not anyone else.  Experian, Equifax, and TransUnion do not own your payment history for your Ford automobile. Only the Ford financing company owns those records. Even if Ford chooses to pass on the information to the credit bureaus, they still are the owners of the information.  This makes sense doesn't it? Think about it: why would the individuals who started the credit bureau own your payment records for Ford? They don't! This is a light bulb moment for most. If Ford owns the records, Ford also has the legal right to modify or change or delete records if they choose to do so.  The Credit Bureaus Have Made a Big, Fat Mess of Our Credit Reports!  If you know 100 people, 26 of them have errors on their credit report. Makes you wonder if you are one of those 26 people, doesn't it? Can you imagine any other business messing up on one out of every four customers and still staying in business? And we are not talking about getting you the wrong pizza topping! We're talking about errors that prevent people from becoming homeowners and errors that make people pay a higher interest rate for their auto financing. These statistics come from a reputable source: a 370-page report released by the Federal Trade Commission in October 2013. In 2015, Congress mandated a final study on national credit report accuracy by the FTC, as a follow up to the original study. The findings showed that 30 percent of the consumers had their accounts collected or deleted when they disputed them. Half of the consumers said they were going to continue to dispute, and half said they were giving up. The silver lining to this colossal mess is that when you dispute negative information - using the language and format by professionals - you have the credible chance of getting that unwanted information removed from your report. And, if the dispute is not successful, know that you are in the 70 percent majority and do not give up! It is common for the professionals to dispute several steps in order to achieve success.  IMPORTANT POINT! If you make one of the common mistakes while trying to dispute derogatory credit, you could inadvertently “cement” that bad credit into stone on your credit report and make it virtually impossible to remove. Many people have learned the hard way, and that is why some people think disputing bad credit doesn’t work - because they approached it incorrectly.  HINT: Attorneys and certified credit consultants don’t use the online forms provided by the credit bureaus and neither should you!

Question 2

How long will it take to see results?

Accepted Answer

Great question. Unlike most companies that only dispute two or three items per month, PCS challenges every piece of negatively reporting information every month, which results in a much shorter total program time for our clients. However, please always keep in mind that credit repair is a process, and that process takes time and patience as well as maximum effort. Most of out clients will see some changes on their credit report within the first 45 days or so, and then they see more results following each cycle that we send. However, there have been a few clients who had very few changes for 4 or 5 months, and then all of the sudden there was a landslide of removals, deletions and updates. Patience and persistence is the key to successful credit repair. Even for the most stubborn negative accounts that took many, many rounds, there has rarely been an account that could not be removed with enough attacks and enough patience. We call this the TMF (Too Much Factor), where over time our challenges cost the bureaus too much money and too much time and we have presented too much evidence, and they will eventually remove the challenged account. But we need your patience in order to reach this point on the most stubborn items. Our advice: Don’t Quit! You will be successful in the long run.

Question 3

How will I see the updates to my credit report?

Accepted Answer

Every 35 days, at the end of a challenge cycle, we will pull your updated credit report and update your Secure Client Portal with the results. We will also send you an email with all the significant updates, as well as insight as to why your scores changed. These might include pointing out that a credit card balance increased significantly, and advice on what you can do to help us help you.

Question 4

I can see that negative accounts are being removed, but my score isn’t changing. What’s up with that?"

Accepted Answer

This is totally normal. Depending on the balance of negative and positive accounts, it may take a while to remove enough negative items and add enough positive information to really shift the balance and see that reflected in your score. That doesn’t mean nothing is happening, though. Every reported negativity we remove strengthens your overall credit profile and makes you more attractive to lenders and credit card companies, which is the goal. Here’s a secret though: Your score doesn’t really matter. What matters is the overall makeup of your credit profile. We know PLENTY of people whose scores can be above 725, yet because of their overall profile no one will finance them a dime. But, even if you have a lower score but your overall profile is healthier, you have a better chance of being approved for what you want, which is the only purpose for credit in the first place

Question 5

How do I send messages to Page Consumer Services? Can I just send a text?

Accepted Answer

Unfortunately, with hundreds of clients, we have to streamline communication. As you can imagine, everyone has their preferred method of communicating, so if we have people trying to text, whatsapp, FB message or calling our personal cell phones, communication can quickly get lost and you will feel unimportant, which is certainly not the case. Because we want you to get the attention your concern deserves, we funnel all communication through either your Secure Client Portal or by email to support@pageconsumerservices.com.

Question 6

Can I book an Update Call to have a conversation about my file updates and results?

Accepted Answer

Absolutely! Due to the current climate, our staff is largely remote to keep everyone safe and comfortable. Because of this, the easiest way to get on the phone with your Credit Improvement Expert is to book a call using the page below. Please be sure to let us know exactly what you have questions about so that we can help you the best way possible. Here is the Embed link:

Question 7

I got a notification from an app that something has changed! How can I see what it is?

Accepted Answer

Due to regulatory restrictions, we can only have access to an updated credit report every 30 days at the earliest. So, if you get a notification from one of your apps that something has changed, been removed or updated, we will not be able to provide any details about it until we are able to pull an updated report at the end of the 30-day period.

Question 8

When is my payment date?

Accepted Answer

Your payment date will be on the anniversary date of the day you signed up initially. For example, if your first payment was on the 16th of the month, you will be billed on the 16th of every month. The only exception is: if the 16th falls on a Sunday, the bank that does our payment processing may process your payment on the Saturday before.

Question 9

What do I do with the letters I receive?

Accepted Answer

We need to see any communication you receive from creditors, collectors or the credit bureaus. You can scan or take pictures of this communication and either upload it into your Secure Client Portal or email it to support@pageconsumerservices.com

Question 10

What if a creditor calls me on the phone?

Accepted Answer

Do not give any collection company any information about you, including your name. Simply tell them that you want all communication to be through mail, and that you do not give them permission to contact you on the phone.

Question 11

Why does CreditKarma keep sending me notifications that my scores keep jumping and dropping?

Accepted Answer

This is completely normal. During the repair process, challenged items get placed into a Disputed Status that affects the way the information is calculated. In fact, it is common to see a large drop in the first month or two of repair, but again this is normal, and nothing at all to get concerned about. Once the investigations are completed and those accounts are removed, the scores will reflect the correct changes.

Question 12

Why are my scores different on all my different apps?

Accepted Answer

Well, that is because you don’t actually have a credit score. You have a Credit Profile which contains all your information. The information on your Credit Profile gets run through an algorithm called a Scoring Model which gives particular values and weights to the information in your profile, which then gets calculated to create your score. There are dozens of different Scoring Models, and they all calculate the information slightly differently, so your score will be different on all of them all even though they are calculating the same information. The two main Scoring Models are FICO and Vantage, and there are even several different versions of the FICO and Vantage scores. The main thing to know is that as long as negative items are being removed and you are consistently adding positive information in the form of on-time payments and low balances on your credit cards, your credit will improve.

Question 13

Can I still apply for credit during the repair process?

Accepted Answer

Absolutely, and we will suggest that you open specific credit accounts based on your credit profile. These accounts will be tailored to you, and will plug the holes in your specific credit file and maximize your score.

1-855-700-PAGE

We Love Our Clients

CONTACT US
Phone: 855-700-7243

Email:
info@pageconsumerservices.com